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CC1 - SETTING UP AN ADVERTISEMENT PAGE ON THE BOT SCREEN

Follow the steps below to set up and display custom advertisements on the BoT’s screen.

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CC1 - SOFTWARE CURRENT OVER ERROR

The “Software Current Over” error is typically caused by motor overcurrent, which is related to either the roller brush motor or the hub motor. In most cases, this issue is due to entanglements or obstructions within the brush assembly that restrict motor movement and cause excessive current draw.

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CC1 - CLEANING THE BRUSH CHAMBER

This article will guide you through cleaning the Brush Chamber. It is only available for the Grey Scale Version and above.

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CC1 - DEACTIVATE DUSTBIN DETECTION FEATURE INSTRUCTIONS

How to deactivate the dustbin/Filter detection sensor if you are receiving a false error, on newer model CC1 units manufactured post 2024. 

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CC1 - DIRTY TANK FALSELY REPORTING FULL OF SEWAGE

Robot is saying dirty tank is full when it is empty. How to troubleshoot

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CC1 - WORKSTATION ERROR OF ADD WATER

To troubleshoot water refill failures at a workstation, check water source pressure and valve setups (tap, check valve, solenoid, and pressure reducing valves).

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CC1 - WORKSTATION ERROR CODE 370

How to troubleshoot docking problems onto workstation. Getting error code 370

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CC1 - WHEEL RIGHT ERROR BUMP SENSOR RESET PROCEDURE

How to troubleshoot a Wheel Right bump sensor error and disable the sensor trigger, including steps for inspecting the bump sensor and resetting the pressure threshold that may be causing the error.

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CC1 - HOW TO CHANGE SQUEEGEE BLADES OF BACK ATTACHMENT

How to flip your squeegee blades to extend the life of the squeegee, or replace

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CC1 - WHEEL LEFT AND OTHER MOTOR EXCEPTION ERRORS

These troubleshooting steps are used to diagnose and resolve motor-related faults in the Pudu CC1 robot, specifically when the unit reports errors such as:

  • INTERNAL_ERROR

  • OUT_LOSE_PHASE INTERNAL_ERROR

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CC1 - NEW WATER DISBURSEMENT PLATE

The water disbursement plate may be positioned above the brush deck for easier removal. Instructions on how to remove water plate and open up to clean out for maintenance.

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CC1 - ACCESSING THE ANDROID MENU TIME AND DATE SETTINGS

Step-by-step instructions for manually adjusting the Android system's time zone settings by navigating through the debug and system menus, disabling automatic detection, selecting the correct time zone, and confirming the updated setting on the home screen.

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CC1 - ENCODER BRUSH ERRORS - UNDULATE; ETC

This process systematically addresses encoder brush faults, beginning with basic debugging and escalating to hardware replacement if necessary.

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CC1 - BLACK OR BLANK SCREEN TROUBLESHOOTING

Robot is not turning on its screen. Screen appears to be blank or black, troublshooting steps.

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CC1 - ERROR RGBD CAMERA NOT FOUND

Scenario: The CC1 robot displays an RGBD camera fault.  Objective: Systematically identify and isolate the source of the RGBD fault using basic tools and interface commands.

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MT1 - RIGHTEDGESWIPEERROR - SPEED DEVIATION TOO LARGE

Check side brush installation and swap sides to see if the error follows the brush. If not, test for motor resistance and inspect the installation plate for wear. Finally, check motor current—if over 3.5A, replace the motor—then recheck system functionality.

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CC1- OTHER EXCEPTIONS AND CLEANING MOTOR ERROR

If “Other exceptions” and “Cleaning motor error” persist after CT1 replacement, check for physical damage, verify CT1 functionality via voltage and CAN logs (should be >24V), and inspect CT4 for corrosion or voltage issues (24–28V). Replace components as needed.

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TEST BLOG - PLEASE IGNORE

How to troubleshoot a CC1 error/malfunction

 

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CC1 - SELF INSPECTION FAILED - OS INIT

When starting up the Robot you encounter a Self Inspection failed error. This article will help deal with specifically the "code - 100, msg is connect can bus fail" error

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CC1 - ADDING MANUAL TEACH ROUTES TO A MAP

How to add Teach Routes to a map; routes user pushes and the Robot will follow the path when cleaning

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CC1 - INCREASE WATER OUTPUT FOR SCRUBBING

Increasing water output can help address floor cleaning issues on surfaces with heavy dust, significant dirt, or high absorbency. The increased output can also help address clean marks left behind from the Robot.

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CC1 - ACTIVATING THE ANTI-FALSE ALARM SETTING

The Anti-false alarm mode prevents incorrect sewage tank full alerts caused by oil, salt water, or foam. Enabling this mode ensures accurate full-tank detection so the robot functions properly, though UI liquid level displays may still be imprecise.

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CC1 - REMOVAL OF BRUSH DECK FROM ROBOT

How to remove the Brush Deck from under the Robot

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CC1 - CHANGING OUT THE DRAIN VALVE

How to diagnose a broken drain valve

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CC1 - INSTALLING ANTI TANGLE RETRO KIT FOR SPINDLES

Depending on the venue being cleaned, buildup can occur under the spindles for the brushes. Retro kits are available to help prevent this buildup during use.

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